When conversation is not enough, asking for help should be simple

LENIA Care adds a safety layer to the experience: quick access to SOS, trusted people and optional location for those moments when a conversation needs to become an action.

For young people, adults and older adults. You stay in control: LENIA does not place calls or send messages without your confirmation.
Older woman smiling and showing LENIA on a smartphone
LENIA screen with the SOS button available at the bottom

A faster path without taking the decision away from you

When you tap SOS — or clearly say during a conversation that you need help — LENIA can interrupt the normal flow and open emergency options. You choose what happens next and confirm any call or message directly on your device.

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Trusted people

Add up to three important contacts. When needed, LENIA prepares a message for the person you choose and you confirm before it is sent.

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Location only when you allow it

You can choose whether location sharing is enabled, and location is requested only at the moment of SOS. Without permission, the feature still works without location.

SOS

Explicit action, not automatic action

LENIA can open a path to medical emergency, safety services, firefighters or a trusted person, but the final action depends on your confirmation.

Complementary safety does not need to be complicated

The same feature can make sense for very different people. The goal is not surveillance or a replacement for professional care: it is to reduce the distance between realizing you need help and being able to act.

Young people

One more resource when you are on your own

For people who live alone, commute at night, live far from family or simply want a faster way to contact someone they trust when something feels wrong.

Adults and families

Important contacts already prepared

Instead of searching for numbers, explaining everything again or deciding under pressure whom to call, you can set up the people you would want to reach beforehand.

Older adults

More autonomy when asking for help

A visible button and a simple flow can make it easier to contact family, caregivers or emergency services when navigating several apps or searching for contacts would be harder.

Set it up before. Use it only if you need it.

LENIA Care was designed to be optional, explicit and easy to understand. Nothing needs to remain active unless you choose it.

01 · ENABLE

Enable LENIA Care

The feature becomes available in the app only after your confirmation.

02 · SET UP

Choose trusted people

Add up to three contacts and decide whether you want to allow location during a request for help.

03 · ASK FOR HELP

Use SOS or say that you need help

LENIA opens the emergency flow and shows the options available for that moment.

04 · CONFIRM

You decide the action

Calls and messages proceed only when you confirm them on the device.

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A support feature — not an emergency service

LENIA Care does not replace emergency services, medical or mental-health care, or law enforcement. If you are in immediate danger, contact the emergency service in your region directly. In Brazil: SAMU 192, Police 190 and Firefighters 193.

Conversation, continuity and a path to act when it becomes necessary

Download LENIA, set up LENIA Care at your own pace and have the feature ready before you need it.

Get LENIA